Measuring Team Member Performance

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Team Member Contribution Scorecard

One of the most challenging aspects of implementing and managing work teams is performance management of the individual team members.
Do you pay them based on team performance or individual contribution?
We advocate measuring both.
For measuring individuals, we suggest a contribution scorecard, in which each team member ranks each other team member on several, team-relevant performance criteria. The average criterion ranking scores are then statistically adjusted to avoid measurement error (e.g., people being ranked by different numbers of evaluators) and then summed and/or weighted for compensation decisions.
Of course, it is imperative that team members know in advance that their performance will be assessed along these criteria!

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