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Bibliography


These are some of the academic research articles that are relevant to our work:

Andrews, M., Witt, L. A., & Kacmar, K. M. (2003). The interactive effects of organizational politics and exchange ideology on manager ratings of retention. Journal of Vocational Behavior, 62, 357-369..

Ashforth, B. E., & Humphrey, R. H. 1993. Emotional labor in service roles: The influence of identity. Academy of Management Review, 18: 18-115.

Baron, R. A. 1986. Self-presentation in job interviews: When there can be "too much of a good thing." Journal of Applied Social Psychology, 16: 16-28.

Barrick, M. R., & Mount, M. K. 1991. The Big Five personality dimensions and performance: A meta-analyses. Personnel Psychology, 44: 1-26.

Barrick, M. R., & Mount, M. K. 1996. Effects of impression management and self-deception on the predictive validity of personality constructs. Journal of Applied Psychology, 81: 261-272.

Barrick, M. R., Stewart, G. L., Neubert, M. J., & Mount, M. K. 1998. Relating member ability and personality to work-team processes and team effectiveness. Journal of Applied Psychology, 83: 377-391.

Borman, W. C., & Motowidlo, S. J. 1993. Expanding the criterion domain to include elements of contextual performance. In N. Schmitt & W. C. Borman Eds. , Personnel selection pp. 71-98. San Francisco: Jossey-Bass.

Borman, W. C., & Motowidlo, S. J. 1997a. Introduction: Organizational citizenship behavior and contextual performance. Human Performance, 10: 67-69.

Borman, W. C., & Motowidlo, S. J. 1997b. Task performance and contextual performance: The meaning for personnel selection research. Human Performance, 10: 99-109.

Bowen, D. E., Siehl, C., & Schneider, B. 1989. A framework for analyzing customer service orientations in manufacturing. Academy of Management Review, 14: 75-95.

Bretz, R. D., & Judge, T. A. 1994. Person-organization fit and the theory of work adjustment: Implication for satisfaction, tenure, and career success. Journal of Vocational Behavior, 44: 32-54.

Bridges, W. 1994, September 19. The end of the job. Fortune, pp. 62, 64, 68, 72, 74.

Burke, L. A., & Witt, L. A. (In press). Personality and high-maintenance behavior. Journal of Business and Psychology.

Burke, L. A., & Witt, L. A. (2002). Moderators of the openness to experience – job performance relationship. Journal of Business and Managerial Psychology, 8, 712-721.

Cantor, N., & Kihlstrom, J. F. 1987. Personality and social intelligence. Englewood Cliffs, NJ: Prentice-Hall.

Colbert, A. E., Mount, M. K., Harter, J. K., Witt, L. A., & Barrick, M. R. (In press). Interactive effects of personality and situation on workplace deviance. Journal of Applied Psychology.

Cortina, T. A., Doherty, M. L., & Schmitt, N. 1992. The "Big Five" personality factors in the IPI and MMPI: Predictors of police performance. Personnel Psychology, 45: 119-140.

Cotton, J., & Tuttle, J. 1986. Employee turnover: A meta-analysis and review with implications for research. Academy of Management Review, 11: 55-70.

Cropanzano, R. S., Howes, J. C., Grandey, A. A., & Toth, P. 1997. The relationship of organizational politics and support to work behaviors, attitudes, and stress. Journal of Organizational Behavior, 18: 159-180.

Cropanzano, R. S., James, K., & Konovsky, M. 1993. Dispositional affectivity as a predictor of work attitudes and job performance. Journal of Organizational Behavior, 14: 595-606.

Cropanzano, R. S., Kacmar, K. M., & Bozeman, D. P. 1995. The social setting of work organizations: Politics, justice, and support. In R. S. Cropanzano and M. Kacmar (Eds.), Organizational politics, justice, and support: Managing social climate at work (pp. 1-18). Quorum Press: Westport, CT.

Ferris, G. R., & Judge, T. A. 1991. Personnel/human resources management: A political influence perspective. Journal of Management, 17: 447-488.

Ferris, G. F., Witt, L. A., & Hochwarter, W. A. 2001. Interaction of social skill and general mental ability on job performance and salary. Journal of Applied Psychology, 86: 1075-1082.

Ferris, G. R., & Kacmar, K. M. 1992. Perceptions of organizational politics. Journal of Management, 18: 93-116.

Ferris, G. R., Russ, G. S., & Fandt, P. M. 1989. Politics in organizations. In R. A. Giacalone and P. Rosenfeld (Eds.), Impression management in the organization (pp. 143-170). Hillsdale, NJ: Lawrence Earlbaum.

Ford, M., & Tisak, M. 1983. A further search for social intelligence. Journal of Educational Psychology, 75: 196-206.

Gandz, J., & Murray, V. V. 1980. The experience of workplace politics. Academy of Management Journal, 23: 237-251.

Hochwarter, W. A., Witt, L. A., & Kacmar, M. K. In press. Perceptions of organizational politics as a moderator of the relationship between conscientiousness and job performance. Journal of Applied Psychology.

Hofmann, D., Jacobs, R., & Gerras, S. 1992. Mapping individual performance over time. Journal of Applied Psychology, 77: 185-195.

Hogan, J., Hogan, R., & Murtha, T. 1992. Validation of a personality measure of job performance. Journal of Business and Psychology, 7: 225-236.

Holland, J. L. 1985. Making vocational choices (2nd ed. Englewood Cliffs, NJ: Prentice-Hall.

Hrebiniak, L. G., & Alutto, J. A. 1972. Personal and role-related factors in the development of organizational commitment. Administrative Science Quarterly, 17: 555-572.

Hunter, J. E. 1986. Cognitive ability, cognitive aptitudes, job knowledge, and job performance. Journal of Vocational Behavior, 29: 340-362.

Hunter, J. E., & Hunter, R. F. 1984. Validity and utility of alternate predictors of job performance. Psychological Bulletin, 96: 72-98.

Judge, T. A., & Ferris, G. R. 1993. Social context of performance evaluation decisions. Academy of Management Journal, 36: 80-105.

Judge, T. A., Martocchio, J. J., & Thoreson, C. J. 1997. Five Factor Model of personality and employee absence. Journal of Applied Psychology, 82: 745-755.

Kacmar, K. M., & Baron, R. A. 1999. Organizational politics: The state of the field, links to related processes, and an agenda for future research. In G. R. Ferris (Ed. ), Research in personnel and human resources management (pp. 1-39). Greenwich, CT: JAI Press.

Kacmar, K. M., & Ferris, G. R. 1991. Perceptions of Organizational Politics Scale (POPS): Development and construct validation. Educational and Psychological Measurement, 51: 193-205.

Kacmar, K. M., Witt, L. A., Zivnuska, S., & Gully, S. (2003). The impact of leader-member exchange on communication type, frequency, and performance ratings. Journal of Applied Psychology, 88, 764-772.

Kidd, J. M. 1998. Emotion: An absent presence in career theory. Journal of Vocational Behavior, 52: 275 288.

Martin, J., Knopoff, K., & Beckman, C. 1998. An alternative to bureaucratic impersonality and emotional labor: Bounded rationality at The Body Shop. Administrative Science Quarterly, 43: 429-469.

Maslyn, J., & Fedor, D. 1998. Perceptions of politics: Does measuring different foci matter? Journal of Applied Psychology, 4: 645-653.

Mathieu, J. E., & Zajac, D. M. 1990. A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment. Psychological Bulletin, 108: 171-194.

McCrae, R. R., & Costa, P. T. 1987. Validation of the Five Factor Model of personality across instruments and observers. Journal of Personality and Social Psychology, 52: 81-90.

McEvoy, G., & Cascio, W. 1987. Do good or poor performers leave? A meta-analysis of the relationship between performance and turnover. Academy of Management Journal, 30: 744-762.

Mintzberg, H. 1983. Power in an around organizations. Englewood Cliffs, NJ: Prentice-Hall.

Mintzberg, H. 1985. The organization as political arena. Journal of Management Studies, 22: 133-154.

Mobley, W., Griffeth, R., Hand, H. & Meglino, B. 1979. Review and conceptual analysis of the employee turnover process. Psychological Bulletin, 86: 493-522.

Morris, J. A., & Feldman, D. C. 1996. The dimensions, antecedents, and consequences of emotional labor. Academy of Management Review, 21: 986-1010.

Morris, J. A., & Feldman, D. C. 1997. Managing emotions in the workplace. Journal of Managerial Issues, 9: 257-274.

Motowidlo, S., & Lawton, G. 1984. Affective and cognitive factors in soldiers’ reenlistment decisions. Journal of Applied Psychology, 69: 157-166.

Mount, M. K., Barrick, M. R., & Stewart, G. L. 1998. Five-factor model of personality and performance in jobs involving interpersonal interaction. Human Performance, 11: 145-165.

Mount, M. K., Barrick, M. R., & Stewart, G. L. In press. Five factor model of personality and performance in jobs involving interpersonal interactions. Human Performance.

Mount, M. K., Witt, L. A., & Barrick, M. R. In press. Incremental validity of empirically keyed biodata scales over GMA and the five factor personality constructs. Personnel Psychology.

Rafaeli, A., & Sutton, R. I. 1990. The expression of emotion in organizational life. In B. M. Staw and L. L. Cummings (Eds.), Work in organizations (pp. 151-192). Greenwich: JAI Press.

Randall, M., Cropanzano, R. S., Bormann, C., & Birjulin, A. In press. Organizational politics and organizational support as predictors of work attitudes, job performance, and organizational citizenship behavior. Journal of Organizational Behavior.

Roberston, I. 1994. Personality and personnel selection. In C. Cooper and D. Rousseau (Eds.), Trends in organizational behavior (pp.75-89). New York: Wiley.

Schmidt, F. L., & Hunter, J. E. 1998. The validity and utility of selection methods in personnel psychology: Practical and theoretical implications of 85 years of research findings. Psychological Bulletin, 124: 262-274.

Schneider, B. 1983. An interactionist perspective on organizational effectiveness. In K. S. Cameron & D. S. Whetten (Eds.), Organizational effectiveness: A comparison of multiple models (pp. 27-54. New York: Academic Press.

Schneider, R. J., Ackerman, P. L., & Kanfer, R. 1996. To "act wisely in human relations:" Exploring the dimensions of social competence. Personality and Individual Differences, 21: 469-481.

Sennett, R. 1998. The corrosion of character: The personal consequences of work in the new capitalism. New York: W. W. Norton and Company.

Tett, R. P., Jackson, D. N., & Rothstein, M. 1991. Personality measures as predictors of job performance: A meta-analytic review. Personnel Psychology, 44: 703-742.

Van Scotter, J. R., & Motowidlo, S. J. 1996. Interpersonal facilitation and job dedication as separate facets of contextual performance. Journal of Applied Psychology, 81: 525-531.

Wagner, R. K. 1997. Intelligence, training, and employment. American Psychologist, 52: 1059-1069.

Wagner, R.K., & Sternberg, R.J. 1990. Street smart. In K. Clark & M. Clark Eds., Measures of leadership pp. 493-504. West Orange, NJ: Leadership Library of America.

Warr, P., & Conner, M. 1992. The measurement of effective working styles during entry-level training. Journal of Occupational and Organizational Psychology, 65: 17-32.

Wayne, S.J., Liden, R.C., Graf, I. K., & Ferris, G.R. 1997. The role of upward influence tactics in human resources decisions. Personnel Psychology, 50: 979-1006.

Wharton, A. S. 1993. The affective consequences of service work: Managing emotions on the job. Work and Occupations, 20: 205-232.

Wichroski, M. A. 1994. The secretary: Invisible labor in the workworld of women. Human Organization, 53: 33-41.

Witt, L. A. 2003. Influences of supervisor behaviors on the levels and effects of workplace politics. In L. W. Porter, H. L. Angle, & R. R. Allen (Eds.), Organizational influence processes. Second edition (Chapter 12). M. E. Sharpe: Armonk, NY..

Witt, L. A. 1998. Enhancing organizational goal congruence: A solution to organizational politics. Journal of Applied Psychology, 83: 666-674.

Witt, L. A. 2002. The interactive effects of extroversion and conscientiousness on job performance. Journal of Management, 28: 835-851.

Witt, L. A., Andrews, M., & Carlson, D. In press. When conscientiousness isn’t enough: Emotional exhaustion and call volume performance among call center customer service representatives. Journal of Management.

Witt, L. A., Andrews, M. C., & Kacmar, K. M. 2000. The role of participative decision-making in the organizational politics-job satisfaction relationship. Human Relations, 53: 341-358.

Witt, L. A., & Burke, L. A. 2002. Selecting high-performing information technology professionals. Journal of End User Computing, 14, 37-50.

Witt, L. A. Burke, L. A., Barrick, M. R., & Mount, M. K. 2002. The interactive effects of conscientiousness and agreeableness on job performance.  Journal of Applied Psychology, 87, 161-169.

Witt, L. A., & Ferris, G. R. In press. Social skill as moderator of the conscientiousness-performance relationship: Convergent results across four studies. Journal of Applied Psychology.

Witt, L. A., Kacmar, K. M., & Andrews, M. C. (2001). The interactive effects of procedural justice and exchange ideology on manager-rated organizational commitment. Journal of Organizational Behavior, 22, 505-515.

Witt, L. A., Kacmar, K. M., Carlson, D. S., & Zivnuska, S. (2002). Interactive effects of personality and organizational politics on contextual performance. Journal of Organizational Behavior, 23, 911-926.

Witt, L. A., Patti, A. L., & Farmer, W. L. 2002. Organizational politics and work identity as predictors of organizational commitment. Journal of Applied Social Psychology, 32, 486-499. 

Wright, T. A., & Cropanzano, R. 1998. Emotional exhaustion as a predictor of job performance and voluntary turnover. Journal of Applied Psychology, 83: 486-493.

Yanay, N., & Sharar, G. 1998. Professional feelings as emotional labor. Journal of Contemporary Ethnography, 27: 346-373.

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